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Doctor reviews are an incredibly important part of your healthcare experience, which is why we take them so seriously. We’re dedicated to showing you feedback from verified patients that is both informative and trustworthy! But what makes the reviews on Dokitari better than the rest? And how can you write powerful reviews that other patients read? Check out the answers to your questions below!
All of the reviews on Dokitari have been submitted by patients after seeing the provider. We show two types of feedback: Dokitari Patient Reviews and Partner Reviews. Our goal is to enable reviews that are fair, accurate, and trustworthy. Two things set these reviews apart from others:
After each Dokitari appointment, we ask for feedback from the patient about his or her experience. Following a moderation process, we share these reviews to help other patients find the provider they need. Dokitari Patient Reviews are shown alongside Partner Reviews, which are collected by independent patient satisfaction survey providers.
As part of our efforts to provide you with even more representative information from a variety of patients, we include Partner Reviews for some doctors. These reviews are collected by independent third-party survey providers, like Press Ganey (more info: here), who specialize in patient feedback and take steps to only solicit reviews from real patients. Partner Reviews are clearly designated with their source, and we moderate all Partner Reviews for compliance with Dokitari guidelines.
After you attend an appointment, you’ll receive an email from us asking for feedback. Just follow that link to review your doctor! You don’t need to wait for the email, though. You can always sign into your Dokitari account and click “Leave Feedback” for any healthcare provider on your medical team.
Yes, we have an entire team dedicated to examining all reviews (including Dokitari Patient Reviews and Partner Reviews) for compliance with our guidelines!
Absolutely not! We want to create a useful, representative and reliable resource that you can depend on. That means we post positive reviews, negative reviews, and everything in between.
We’ll publish any review that adheres to our guidelines! Just make sure to avoid the following:
We care about you, and we want you to have the great healthcare experience you deserve! We moderate our reviews to ensure that we’re building a trustworthy, representative, reliable review system which is helpful to doctors and patients alike.
A real, live person moderates our reviews, so it can sometimes take up to a day. Thanks for being patient! Keep in mind that some providers have chosen not to display their reviews on Dokitari. Don’t let this stop you from leaving feedback – we read each and every review, and we want to hear about your experience!
Your reviews are helping create a better healthcare experience for millions of other patients. Thank you for playing such an important role!